Human Corona Virus Covid-19 and Pets
Many people have questions about whether their pets are at risk or pose a threat to them during this outbreak.
We want you to know that your dogs and cats are safe. Nothing that we have learned so far suggests that dogs or cats can become ill.
While we are still learning about this new strain of corona virus, what we know now indicates that dogs and cats cannot become ill from this particular strain of the corona virus. There is evidence that an infected person exposed a dog to the corona virus in Hong Kong. This dog did not become ill, but the virus was found in his nasal passages. Because of the information learned from this case, it is appropriate to be cautious if you are diagnosed with corona virus and realize that excessive contact with your pet could increase the risk that he may harbor coronavirus in his nasal passages. If that happens, it is unlikely but possible that he could transfer the virus to others who contact him. If you are uncertain whether your illness is corona virus or are diagnosed with corona virus, it is recommended that you treat your pets as you would any other people with whom you have close contact. To date, there are NO cases of dog or cat to human transmission of this virus. As with many infectious diseases, the best defense is good hygiene. Washing hands before and after excessive contact such as feeding, administering medications, grooming and cleaning up after your pet is always a good idea.
At GAH, in an effort to protect our clients, we have increased our already diligent cleaning protocols, especially in our common areas. We will have a no handshake and no hug zone as long as appropriate. If any member of our staff is not feeling well, they will be sent home or not come to work. We are asking that if there are any cars in our lot when you arrive, that you call us to notify us that you have arrived and wait in your car so that we may maintain social distancing as much as possible. We continue to make phone consultations available.
At this time, we are not experiencing significant shortages of pharmaceuticals or prescription pet diets, but it is a good idea to refill medications and foods before your supply is very low.
It is a happy summer here at the Gladwyne Animal Hospital. We have been privileged to welcome new members to our team and continue to look for ways to serve our community better. New faces in the hospital are at the reception desk, assisting our technicians and in the doctor appointments!
Please join us in welcoming Brittany Benedetti at the front desk, Kelly Dyer as a technician assistant and Dr. Taylor Ross in appointments and surgery.
Brittany joins us with years of experience working with animal shelters and rescues, fostering kittens and in customer service at Blue Mercury on the Main Line. Joining Cindy and Jess at the front desk, her smile is sure to make you feel welcome when you come in the front door.
Kelly grew up here on the Main Line, and earned her B.A. at Millersville University. She is learning from the best here at GAH on how to be a great technician and joins us with lots of pet experience already, having groomed dogs at a salon in Manayunk. Grooming experience is a guarantee that she is long on patience and we are happy to have her calm energy in the building.
Dr. Ross is a University of Pennsylvania School of Veterinary Medicine and Boston College alumna. We are thrilled to have her bringing new insights and ideas, an impressive level of clinical competence and a bedside manner that matches our mission of nurturing the bond between people and their pets. Dr. Ross is the youngest of four sisters which is fitting as she is now the youngest doctor of our GAH family.
With the new staff additions, we have been able to increase our hours to better accommodate our clients, opening at 7 AM most mornings and staying open until 8 PM on at least one night of the week. Our last and most exciting update of the summer is that Tara, technician extraordinaire, has become a mom! She delivered her beautiful baby girl, Evelyn James and they are happy and healthy at home with dad and dog.
Our team energy is as hot as the 2019 summer sunshine!
Happy New Year from Gladwyne Animal Hospital!
We are very excited to announce several new services to make it easier for you to keep your pet healthy.
You can now use an app on your smartphone to request appointments and refills. When using PetDesk to schedule appointments, your chosen time will be confirmed within 24 hours and often faster. You will get a text message to tell you when your appointments are or when your requested refills are ready to pick up. Don’t want to use your phone? You can also do this right from your desktop on our website.
We are offering Phone Consultations with our doctors. If your pet has been seen by us within the last year, and you cannot manage to make it into the office, we are happy to schedule a phone consult with you and make recommendations if appropriate for a $40 fee. If during the call we determine that an in-person visit is needed, the phone fee will be applied to your scheduled visit fee.
On our website, you will find an Online Pharmacy where you can order Royal Canin, Hills, and Purina Pet food, among other things, for delivery to your home. Because these are coming directly from our authorized distributors, you can rely on the safety and quality of anything that you order.
The Pet Health Library tab on our website offers articles searchable by species and topic. These articles provide up to date, trustworthy information. Of course, if you have a question you can still always reach out to us.
We are increasing our housecall availability. This may be perfect for you if your pet does not travel well. Housecall fees depend on travel time to your home.
We continue to offer surgery appointments five days per week as well as office hours on Saturdays.